Volume 14 No 1 (2022): International Journal of Early Childhood Special Education

Factors Affecting the Performance of Civil Servant’s at Commune level: A survey in Vietnam


Ha Van Hoa

DOI: 10.9756/INT-JECSE/V14I1.362

Keywords: Commune-level civil servants; Conscious work; Service attitude; Results of official duty performance; Vietnam.


Abstract

Commune -level civil servants are the closest to the people in the public administration in Vietnam. Commune-level civil servants play a very important role in implementing the policies and political objectives of the state at the grassroots level. The operational efficiency of government agencies depends a lot on the qualifications, working capacity, consciousness and service attitude of civil servants. In this study, the author focuses on analyzing the theoretical basis of work consciousness and service attitude of commune-level civil servants - the lowest level of government in Vietnam's three-level government system; The reality check is to identify the current state of consciousness and service attitude of commune-level civil servants in Vietnam. The study was carried out using a qualitative method through secondary data collection, combined with a quantitative method through a survey of 250 people in 5 provinces representing three regions of the country. . Research results have confirmed: Attitude to serve the people has the most important role, has the strongest influence on the working consciousness of civil servants; Next is the sense of work. From the results of this study, the author has more scientific basis to propose some contents that need to be researched and adjusted for managers in order to improve the quality of commune-level civil servants to meet service requirements. people service.

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Volume 14 No 1 (2022): International Journal of Early Childhood Special Education

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Research Articles

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