Research Article | Open Access
A Survey on Implications of Cashless Payments on the Spending Patterns of Urbanites in the Era of Digital India
Dr. B. Mahammad Rafee, Prof. Vijayalaxmi Ramesh, Dr. S. Jaber Asan, Dr. Amzad Basha Kolar, Mr. S. Mohammed Zaheed
Pages: 2040-2048
Abstract
In recent years, credit cards and other payment options like Paytm and Amazon Pay Later were utilized more than cash to buy goods and services. Buying with a credit card or an e-wallet is less uncomfortable and doesn't require instant payment(Journal of Consumer Research). Thus, the benefits of cashless payments are that they save time and don't require lengthy information. There's no need to queue up at an ATM or bring cards everywhere. With the switch to digital, users will have access to financial services 24/7, including holidays. So do digital wallets and UPI. Limitations on cash withdrawals from ATMs forced consumers to embrace digital wallets. Many mobile wallets and payment apps have no service or processing costs.
Keywords
UPI, Digital Payments, Consumer Behavior, E-Wallets, Credit Cards, Digital Rupee, Correlation, ANOVA I.