Child well-being is the priority concern in India and at global level. Number of welfare schemes and safety provisions have been introduced globally to protect the interest of child. After having a huge list of child protection provisions, agencies and activities, complaints related to child safety and protection are increasing day by day. There are few bodies who are appointed as administrators to check: whether the laws are fulfilling its purpose or not; whether people are following the laws or not or whether the administrators are performing their duties in a manner prescribed or not. To maintain the trust of public/ citizens in the government the fairness and accountability is important. To check the performance of administrators who are answerable towards individuals or public at large there is an institution called ‘Ombudsman’. In this research paper the researcher is highlighting the objective of introducing the office of children’s ombudsman, its functions, its rate of success and the scope of improvement of the functioning. The research has covered the structure and functioning of ombudsman in than forty five countries globally including Sweden, UK, USA and India to better understand the significance of the office of ombudsman. Researcher has relied upon secondary data to conduct this research.

Child Welfare, Complaints Investigation, Grievances, Ombudsman Office, Redressal