Research Article | Open Access
CONSUMER BUYING BEHAVIOR TOWARDS ONLINE TRAVEL AGENCIES
Dr Ruchi Jain Miss Kanchan Yadav
Pages: 2525-2529
Abstract
The internet provides an innovative way of conducting business in all sectors. The Internet technology provides high
quality and efficient operations in all economic sectors, including tourism industry. The Websites are an important part
online marketing in creating and maintaining an online presence. Customers are increasingly turning to the websites to
satisfy their travel needs. Starting from the trip relation information, price, shopping and booking customers are finding
the convenience of the website to satisfy their personal and business travel related needs. With the increasing number
of websites, it is essential to differentiate one’s business. This study is based on both primary and secondary data. The
primary data was collected regarding the perception and experience of consumers from the online travel website users
through field survey. A self-administered questionnaire served as the survey tool. On each item in the questionnaire,
the mean, standard deviation, percentage, and frequencies were measured, and the descriptive statisticswere analyzed
to generate results. The findings suggest the Most of the respondents are using travel website for purchasing any
product. The important reason for choosing the website for booking and fulfill the travel need is it‘s easyto use
application
Keywords
Consumer Behavior, Tourism, Internet etc.