This study aims to explore the importance of Digitisation of Local Administration in Singapore by analyzing how such digitalization contributes to the improvement of public services. The study is divided into two main topics. The first topic provides the conceptual framework of the study, where we define the digitalization of local Administration and discuss its role in enhancing public services. The second topic focuses on digital local Administration in Singapore, examining the role of Digitisation of Local Administration in improving public services as well as the challenges associated with digital transformation in the country. A case study methodology was employed. The findings highlight how Singapore’s experience in digitalizing local Administration demonstrates the potential of technology as an effective tool for achieving substantial improvements in public services. Through the adoption of innovative strategies, Singapore has successfully enhanced service quality, promoted transparency, and bridged the gap between citizens and local administration.

Digitization, Local Administration, Digital Local, Administration, E-Governance, E-Government.