Research Article | Open Access
EXPLORING THE EVOLUTION OF CONSUMER FINANCE THROUGH SMART DEVICES
THAKUR VARSH BHAN, DR KUMAR SIDDHARTH, DR .RAJENDER KUMAR
Pages: 182-188
Abstract
Digital banking applications and online banking platforms have assumed a significant role in managing customer traffic, hence alleviating the burden on conventional banks. Digital gadgets like as smartphones, tablets, laptops, desktop computers, and ATMs allow users to conveniently access their accounts and make payments. The COVID-19 epidemic necessitated social distancing measures, leading individuals to remain inside their residences. This circumstance highlighted the pronounced benefits of digital banking. With increasing awareness of the advantages associated with digital banking, there has been a notable rise in the use of digital wallets, bank apps, as well as contactless and cashless payment methods.
Keywords
Mobile, Banking, Digital, Financial, Cash.