Research Article | Open Access
Factors Influencing Continuance Intention to Use Linked In: An Indian Perspective
Abhishek Kumar Rana , Akshay Kumar Pati and Komal Chopra3
Pages: 2734-2741
Abstract
With the rapid advancements in technology and the advent of the gig economy, social networking sites
have emerged as the go-to place to stay connected. Various SNS's such as Facebook, Linked In, Instagram have
gained immense popularity amongst the millennials and Gen Z. The rapid adoption of LinkedIn as a professional
networking platform, particularly by the Indian masses, has been discussed using the extended TAM model. The
research investigates the various factors involved in the continuance intention post-adoption of LinkedIn in this
context by the Indian users through an exploratory factor approach analysis (EFA). Incorporating the refined
research model and thus the obtained empirical data can be studied to understand the various factors, namely
Perceived Usefulness, Critical Mass, Perceived Playfulness; Trustworthiness & Perceived ease of use, and its
relationship towards the adoption and continuance intention of using LinkedIn. A primary research survey was
conducted, and 227 responses were captured for data analysis. The five factors were analyzed and could explain the
continuance intention of using LinkedIn among Indian users.
Keywords
Social media site, LinkedIn, Technology Acceptance Model (TAM), Continuance intention (CI), Perceived usefulness (PU), Perceived ease of use (PEOU)