Research Article | Open Access
Relationship Marketing in India’s Tourism Industry: An Exploratory Review
Sourav Mangoch, Dr. D. Jain
Pages: 677-686
Abstract
This article inspects to see the sights of relationship marketing in the travel industry of India. Marketing activities centered on building and nurturing mutual benefit consumer and client connections" is how relationship marketing is described. It is their opinion that the secret to successful relationship marketing is establishing and maintaining mutually beneficial ties with your most valuable segments of customers. Based on these considerations, a brand-building approach gives equal weight to the consumer and the store. The goals of this study are to assess the current condition of the Indian tourism business and to investigate the impact of demographic variables on India's tourism sector. This knowledge will be retained for two reasons: to examine the visitor connections between selected participants in the tourism industry, and to reach judgments about the tourism industry as a whole. Primary as well as secondary sources are used in tandem to fill up the gaps in this inquiry. Formal questionnaires have been used to survey the tourism industry's Relationship Marketing Strategies. We mostly conducted surveys of foreign tourists in India. The World Trade Organization, the International Association of Travel Organizations, the Indian Ministry of Tourism, and many more all provide books, magazines, and press releases with useful secondary data. Sources such as academic journals, books, and other online resources were used to substantiate the claims made in this instruction.
Keywords
Relationship Marketing, Tourism, Tourists Market, Industry.